Terms (Please Read)

Each section will tell you what the expected delivery time is.  Many of our personalised items come from different suppliers and they all work to different timescales. The estimated delivery time is for guidance only and under no circumstances can be guaranteed. This will increase during busy months like October, November and December due to the Christmas period.

If you wish to pay by Paypal, the checkout will automatically take you to the Paypal screen where you can complete your transaction.  If you do not have a paypal account there is a link taking you through the relevant steps needeed to open an account.  More and more companies are offering Paypal as a payment option and is a secure and useful way to pay for goods over the internet. 

It is a good idea to print off your order using the print button which can be found at the bottom of the page where you enter your personal information at the checkout. Also, please make sure that you give a correct email otherwise you will not receive your confirmation.  You can also track you order by following the link shown on your confirmation email.

Personalised items can only be exchanged if they contain an error.  This will be done free of charge.  Refunds cannot be given.

Please make sure the personalised information is correct.  If an item has an error due to the customer, there will be an additional charge for a replacement.  This will depend on what the item is as to whether the customer will be charged the full or a reduced amount.  If you do discover that you have made an error and the order has been submitted, please telephone or email immediately to notify us.

All personalised cd roms are tested before being despatched.